Thank you for shopping at Craft Brew US. We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return policy below.
**Eligibility for Returns**
– Items must be returned within 30 days of the purchase date.
– Items must be in their original condition, unused, and in the original packaging.
**Non-Returnable Items**
– Perishable goods, custom orders, and items marked as final sale are not eligible for return.
**Return Process**
1. Contact us at 480-825-9002 or email [email protected] to initiate a return.
2. Provide your order number and details about the product you wish to return.
3. We will provide you with a return authorization and instructions on how to return the item.
**Refunds**
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
**Shipping Costs**
– Shipping costs are non-refundable. You will be responsible for paying your own shipping costs for returning your item.
**Exchanges**
– We only replace items if they are defective or damaged. If you need to exchange an item, contact us at 480-825-9002 or email [email protected].
**Contact Information**
For any questions regarding our return policy, please contact us at:
– Phone: 480-825-9002
– Email: [email protected]
– Address: 3938 Dye Street, Mesa AZ, US
Thank you for shopping with Craft Brew US.